No. To submit a complaint in the Electronic Complaints Book you have to go to: https://www.livroreclamacoes.pt/inicio.
We would like to clarify that the messages sent through Ascendi Portal Customer Support are equally important to us and are carefully reviewed, always ensuring a response as quickly as possible.
If you are registered on the Portal, please log in before sending us a message. This way, you can then consult it in your Contact History to find out its status, send information, etc.
Not registered yet? Click here to register!