From January 1st, 2025, changes will be implemented regarding toll collection on Portuguese highways. Within the network managed by Ascendi, toll collection will end on the following highway sections:

• A13 and A13-1: Pinhal Interior.
• A24: Interior Norte.
• A25: Beiras Litoral e Alta.

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The notification concerns a trip made before the toll collection ceased on December 31st, 2024. We recommend verifying the date and route mentioned in the notification to clarify the situation.

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When you pay your tolls at the post office or at a PayShop agent, you pay an extra €0.32 for each journey (up to a maximum of €2,56 per payment).

The best way to pay is with an electronic tag. With an electronic tag, you pay only the tolls; you avoid all additional charges as well as the inconvenience of having to go to a CTT post office or PayShop to pay. 

The journey will be available for payment at a CTT post office or at a PayShop agent 48 hours after taking place, for a period of 15 working days.

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When you pay your tolls at the post office, you can ask for your receipt to include detailed information about the journeys done with your vehicle. All you need to take with you are the vehicle's identification documents, to prove that it is yours.

If you did not ask for the detailed receipt at the post office, Register or log in in Ascendi Portal to access that information. To ensure privacy protection, we will need to validate your Identity, so we will request your Document of Identification. If you do, you can access the detail of the days / time / place of the journey

You can also send us your request through our website.

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We will send you a payment notification which includes an additional charge of €2.21 per journey. We send the notification to the name and address shown on the vehicle's registration record, i.e. those held on file at the Motor Vehicle Registry Office. If you still do not pay after receiving the payment notification, the process will be submitted to the Customs and Tax Authority (Autoridade Tributária e Aduaneira – AT) and you will be fined.

Register or log in in Ascendi Portal to check if tolls to pay associated to you (to your Taxpayer number or Driving License). You can also search for your tolls due in Ascendi Portal without logging in, entering a license plate and date range.

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Yes. In addition to the toll, you pay an extra €0.32 per journey (up to a maximum of €2,56 per payment). These additional charges are applied according to the Portuguese Law (Portaria no. 314-B/2010).
 

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By law, we must charge you double the cost of the longest journey you could have done before leaving the motorway at that exit. It is the ticket that you collect when you join the motorway that lets us know where you joined and how much we should charge you. Without the ticket, we have no way of knowing what route you took.

If you find the ticket later, contact us through our website , attaching the original ticket and explaining the situation.

Send us a message

You can ask the post office clerk for a statement confirming your presence there. Send us the statement through our website site, explaining the situation.

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At the post office you can choose the period of tolls you want to pay. At a PayShop agent you cannot select a period, that is, you have to pay the entire amount due for the license plate.

Just indicate that you want receipt/invoice with Taxpayer Number before making the respective payment.

The journey will be available for payment at a CTT post office or at a PayShop agent 48 hours after taking place, for a period of 15 working days.

If you travel on an electronic toll collection motorway without a tag, you must pay afterwards at a CTT post office or at a PayShop agent. The journey will be available for payment 48 hours after taking place, for a period of 15 working days.

Click here to find out about other payment methods you can use .

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To ensure privacy protection, we can only accept your request after verifying that we are sending the information to the owner of the vehicle or their representative.

Register in the Portal and confirm your identity to access more information about your journeys.

Alternatively, you can send us the request through "Send us a Message". For this, we need some information to help you:

1 – As the vehicle’s owner
To ensure that you are authorized to receive this information, we can only accept your request if you send us the following data:
•    Your full name;
•    The number of your identity documents (Citizen’s Card or Driver’s License, and Taxpayer numbers);
•    The period in which you are/were the owner or user of the vehicle(s);
•    The license plate no.(s) of the vehicle(s);
•    A copy of your Vehicle Registration and Ownership Title(s) (Documento Único Automóvel).

2 – As the vehicle’s owner representative
To ensure that you are authorized to receive this information, we can only accept your request if you send us the following data:
•    The period in which you are/were the owner or user of the vehicle(s);
•    The license plate no.(s) of the vehicle(s);
•    A copy of your Vehicle Registration and Ownership Title (Documento Único Automóvel);
•    If you are a representative of the owner or driver (third party), you must send: a copy of the Vehicle Registration and Ownership Title (Documento Único Automóvel), copies of your and the owner’s Citizen's Card, to do a recognition by similarity, and a Declaration (download the template using this link) duly signed.
 

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